Visiting a foodbank

 

We know that crisis can strike anyone, and we also understand how difficult it can be to think about walking through a Foodbank door. That’s why our Foodbank volunteers aim to welcome everyone who comes to the foodbank with compassion, kindness and a listening ear.

Most of our Foodbank centres offer a café style environment and our aim is to provide non-judgemental support at the point of crisis.

Meeting your needs

Bring your Foodbank Voucher along to your local Foodbank where it will be exchanged for three days of emergency food for you and your family. We want to make sure that we give you the right food to meet your needs, so please do let our volunteers know if you have any special dietary requirements or allergies, for example, gluten free, halal or vegetarian.

Preparing your food

Whilst your Food Parcel is being prepared, a volunteer will offer you a warm drink and a biscuit. They will also be available if you would like to have a chat.

Your food parcel will be packed into supermarket carrier bags. If you prefer to bring your own bags those can be used instead.

Additional support from ‘Money Buddies’

Our own volunteers are experienced in trying to help identify other agencies which may be able to provide help and support for your particular circumstances – ‘Signposting’.

A personal food crisis often arises as a result of financial pressures and in this regard, we have partnered with the specialist charity ‘Money Buddies’ whose trained volunteers have particular expertise in helping people deal with their financial challenges.

‘Money Buddies’ attend a number of our Foodbank centres and their volunteers are available for free and confidential consultations to help with financial concerns. The Foodbank Locations Page identifies where this service is available.

To find out more about Money Buddies, click here:

 

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